Last updated: 16 August 2025

Scope

• Direct Sales: Return to Trade Dental Group.
• Marketplace: Return to the seller; we assist with unresponsive sellers.

Change of Mind

Not available for sterile/consumables; otherwise only where stated on product pages.

Start a Return

1. Email info@tradedental.com.au with order details.
2. We confirm whether the item was a Direct or Marketplace sale and provide instructions.

Refunds

Processed to the original payment method after the item is received and inspected. Shipping costs are refunded where required by law or our policy.

Non‑Returnable Items

• Sterile/consumable goods unless faulty or misdescribed.
• Items damaged by misuse or improper handling.

ABN 72 905 914 754 · +61 3 9124 2922